Complimentary Domestic Shipping 

Kim Larsen offers free shipping on orders over $250 in the United States, except to the following locations: 

International Shipping

For international orders, standard shipping rates apply. Please note that shipping costs may vary depending on the destination country and the weight of the package. Customers are responsible for any customs duties or taxes imposed by their respective countries.

Return & Refund Policy

Return Cost

Kim Larsen provides free returns for customers within the United States. If you are not completely satisfied with your purchase, you may return the item at no cost within the specified return period.

14 Days to Return for a Refund

Customers have 14 days from the date of receipt to initiate a return for a refund. The returned item must be in its original condition, unworn.

21 Days to Return for an Exchange or Credit

Customers have 21 days from the date of receipt to initiate a return for an exchange or credit. The returned item must be in its original condition, unworn.

How to Initiate a Return or Exchange

To initiate a return or exchange, please follow these steps:

• Contact Kim Larsen's customer service team at info@kimlarsennyc.com (within 14 days of receiving your order for a refund or 21 days for an exchange or credit). Provide your order number and the reason for the return.
• Once your return request is approved, you will receive a return shipping label via email for domestic returns. For international returns, instructions on how to return the item will be provided.
• Pack the item securely in its original packaging.
• Affix the provided return shipping label to the package (for domestic returns) and drop it off at any authorized shipping location.
  
• Once the returned item is received and inspected, Kim Larsen will process your refund, exchange, or credit within 15 business days.

Refund Process

Refunds will be issued to the original method of payment used for the purchase. Please note that shipping fees are non-refundable, and any return shipping costs for international orders will be deducted from the refund amount.

Contact Us

If you have any questions or concerns about our return policies, please contact us at info@kim-donaldson.com